About etech
About etech
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deal with customer complaints, present acceptable remedies and alternatives within the deadlines; comply with up to ensure resolution
While we benefit formalized instruction, this purpose is more about the optimistic, flexible Mindset you provide for the desk. we will instruct you the mandatory equipment to triumph as very long as you will be Completely ready!
outstanding communication and interpersonal expertise, with the chance to efficiently collaborate with complex and non-specialized stakeholders.
From a worldwide outsourcing Alternative supplier to a full-fledge consumer practical experience administration corporation, Etech delivers goods & companies of electronic engagement, AI-enabled know-how software package for client engagement and high quality monitoring, omnichannel CX assist, good quality monitoring solutions and is particularly a know-how spouse for main brands all around the globe.
taking care of a distant or hybrid workforce may be hard, but with the appropriate strategies, it might be successful! During this episode of Quick Dose of CX, Etech’s COO, Kaylene Eckels, shares actionable tips on how to efficiently lead hybrid or distant teams—from location apparent goals to fostering strong interaction.
Etech is really an equivalent prospect employer. The crew comprises of individuals with several numerous do the job and lifestyle experiences.
high quality aim: This means having a large level of commitment to don't just doing all your work but performing it well.
Builds and maintains small business associations with purchasers by giving prompt and accurate companies to promote client loyalty
a chance to multi-job answering various chats/calls and navigating effortlessly in between both of those mediums.
purchaser aim: is devoted to Assembly the anticipations and demands of inner and external prospects.
consider accountability and initiative to establish core techniques and competencies by staying associated with every facet of private advancement.
Mathematical expertise - capacity to function with mathematical principles for example likelihood and statistical inference, and fundamentals of aircraft and solid geometry and trigonometry. Ability to use ideas which include fractions, percentages, ratios, and proportions to sensible cases
Etech leverages the strength of etech artificial additionally human intelligence, which enhances training and coaching. By executing this, we can easily focus on important behaviors and enhance the two consumer expertise and shareholder value.
The ability to multi-job answering a lot of chats/calls and navigating efficiently in between each mediums.
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